Refund Policy

Refund Policy 2017-09-28T14:45:55+00:00

The moment you enter our race we start to incur administration costs and banking charges, simply in processing your entry and payment. We also incur further charges in administering cancellations and processing refund payments. Your entry fee is invested in the cost of staging the event, and the main costs to contractors, suppliers, administration etc are already committed well before race day.

Furthermore most races do not offer any form of refund at all if a runner decides to cancel their place because of injury, illness, lack of training or change of plan. There are many other instances of higher priced services, such as plane, train or theatre tickets where no refunds can be given for cancellation in these circumstances.

However in fairness to half marathon  and 10 k of Solefest 2.0,participants will be eligible for the refund if due to any unforeseen cirumstances the events gets cancelled. But if the event is rescheduled to a later date, then the participants will not eligible for the refunds

Running in someone else’s race number can have very serious consequences if the runner suffers a medical emergency – we have had cases where we have been unable to identify or contact families of runners who have suffered potentially life-threatening conditions whilst using someone else’s race number. The accuracy of the race results is also effected when runners are placed in the wrong age and sex category.

We reserve the right to refuse or cancel applications, including  applications, or alter the date of the event, the course route or distance.

er, runners who notify us and return their race number to the half marathon office before race day will be offered a Guaranteed Entry for next year’s race – at the new ‘early bird discount’ price (note: this does not apply to Platinum, Diamond, Silver & Gold bond charity entries)

Payment of refunds and confirmation of Carry Forward Entries (deferrals) or Guaranteed Entries will normally be issued within 14 days of receipt of receipt of your cancellation notification, although there may be instances of delay in busy times close to race day. Half marathon entrants wishing to carry forward/ defer their entry will be separately notified of the entries procedure in advance of entries release for the following year’s Bath Half Marathon. Notification will be sent by email or post to the last address registered on our records. Applicants should notify us of any address change.

 

Any Refund done in case of event cancellation will be done within 45 days of the announcement of the event cancellation.